FAQ’s

Sunrise Lodges Frequently Asked Questions

Welcome to our FAQ’s section for our Sunrise Lodges. Buying a Mobile Home for the first time can be a daunting process, most people aren’t familiar with them ‘un-sited’, and don’t know where to start.

Here at Sunrise Holiday Homes we pride ourselves on our customer service, and we are happy advise on the entire process. Whether you are looking to put a Sunrise Lodge on a park, or on your own land; we can help you every step of the way. Here are some of the most frequently asked questions we get, and our answers:

Where can I view your homes?

We usually have several Sunrise Lodges available to view and purchase from our showground, but they do sell quickly once here, so always call at least a day in advance as we don’t want a wasted trip! We are based in rural Weeley Heath, Essex.

Please follow this link for directions

How much will delivery cost?

Sunrise Lodge prices include a free delivery to anywhere in England & Wales. This is a standard ‘drop off’ delivery where you will need a 4×4 to move your lodge into place, and a siting kit (axel stands, chains, blocks etc) to level the home correctly. Don’t worry we can do it all for you, it’ll just cost a little extra… more info further below!

I may have access issues and require assistance getting a Sunrise Lodge onto my land; do you offer a service to help me with this?

Yes we can assess your site first on Google, and make a site visit if need be. Our reliable and experienced transport company will quote depending on the distance, and how much work is required to get the caravan in, levelled and sited professionally. This is known as the hassle free option and costs start from around £700 depending on what’s involved with the job. If there is no way in by road, we can even quote to crane them over your house! We’ve done this many times, and the average cost of this is around £3-5k depending on location & job type.

Is planning permission needed?

In some cases a ‘certificate of lawfulness’ or similar might be needed. But really it depends what the Sunrise Lodge is being used for. To just put it in your garden won’t require planning in most cases, because its a mobile structure. But if it’s going to be your “only or main residence” on an empty plot of land you’d almost certainly need planning permission.

Most of our clients’ Sunrise Lodges are used as an annex. Mobile Home law states that provided a relationship remain between the mobile home and the house i.e. it’s being used as extra room space; you shouldn’t need full planning permission. For more info check out our planning guide or give us a call.

Are Sunrise Lodges suitable for year round use?

Our Lodges are built with an upgraded Scandinavian specification for EN1647 (European standard holiday home). With full gas central heating via combi boiler, eco-double glazing, and top quality Rockwool insulation; with walls & roof typically twice as thick as a standard winterised static caravan. Sunrise Lodges are made to keep you cosy all year round!

We also have select models built to BS3632 – which is the British residential standard for mobile homes. These are typically a lot more money than our standard range, but represent the absolute pinnacle of Lodges available in the UK. We only stock the finest here!

Here’s a handy guide showing some differences in insulation, whilst these are typical or common thicknesses, they are not precise and can change:-

Do you offer a warranty?

All Sunrise Lodges come with minimum 12 months manufacturers warranty, this covers everything on or in the home and is a standard duration across the industry. There are also separate and longer warranty’s on almost all parts of the home; for example if choosing CanExel cladding you’ll have an amazing 15 year warranty on the boards. Also the roof sheets (steel pantiles) have a 10 year warranty; this is subject to yearly maintenance and checking the gutters, vents etc. All the appliances typically come with 2 years or more, as well as the windows, masonry, chassis & more… so you are in good hands!

Can I put a Sunrise Lodge on a park?

We can supply onto some Tingdene Lifestyle Parks (please enquire).

Alternatively we can supply onto any caravan park you wish, provided you have checked with the park that you are allowed to bring on a caravan you have bought elsewhere.

Unfortunately, about 90% of parks out there no longer allow you to bring on your own home, so please ensure you have written permission before purchasing from us or driving over to view.

What about insurance?

Once its on your land you can insure it through a company like NACO Caravan Services who are very helpful people. We can also recommend the NFU. However there are many more out there and we always recommend shopping around for the best price & policy.

We need a Sunrise Lodge to live in during a self build, when we are finished will you buy it back off us?

Yes of course! We are always happy to buy back our Sunrise Lodges. We can offer a guaranteed buy back within 12 months; the industry standard is 40% of the value back within the first year.

However we can offer up to 60% as this still works out much cheaper than renting. This is a great fall back if you need it gone quickly.

Alternatively we will advise you how to sell it yourself privately on Ebay or Gumtree for example. This way you will get most of your money back, as they hardly exist second hand! Also you could keep it in your garden as extra space, or get it on Air Bnb!

We can also help you arrange the transport back out again. But no matter how long you’ve had your Sunrise Lodge we’ll always be interested in buying it back.

SUNRISE LODGES – THE TECHNICAL STUFF

What sort of gas do your Lodges run on?

Sunrise Lodges always run on Calor bottled LPG (Liquid Propane Gas). You can either buy the freestanding bottles, or for long term you can install a tank.

If you’re going green, running solar or something else, you can also choose a fully electric version if you prefer, with electric boiler, central heating and oven.

What kind of base does it need?

Personally we cannot advise you on your base, as there are many things to consider with different types of land. We cannot be responsible for the base you choose to site the home on, and if sited incorrectly you will notice doors + windows not opening/ shutting properly.

We’d recommend speaking to a local general builder/ someone who has knowledge of laying concrete bases, to advise you on this matter. And depending on which model you’re interested in, we can soon find you the weight.

Please see below the industry standard as a guide.

“Laying a correct hardstanding base”

The specification for pitches in good load-bearing subsoil are as follows (Guidelines of Good Practice for Transportation, Siting, and Commissioning v6.7):

1. Sub-base All topsoil should be removed to an appropriate depth before the raft/strips are constructed. The sub-base should then be compacted until it is firm. If during excavation, soft, wet or unstable areas are detected, these materials should be excavated and replaced with well-compacted, granular fill. It is highly recommended that in this scenario a qualified structural/civil engineer is engaged.
2. Concrete Raft The base raft is at least 200mm wider than wheelbase and jacking points of the home. A well consolidated hard-core sub-base with a minimum depth of 150mm should be laid first and topped with 100mm of concrete mix with steel reinforcement. Ideally the perimeter of the base should be deeper/thickener to accommodate brick, block or stone skirting and the fitting of decking or porches around the home. The concrete mix for the raft should meet the requirements of BS EN 206-1. The finished raft should be flat, level in all directions and flush with the ground. One or two shallow gullies could be formed in the surface to allow water to run off.
3. Concrete Strips If concrete strips are used instead of a raft, they should be a minimum of 1m wide and should be spaced so that the longitudinal chassis members can be positioned above the centre of the strips (approximately 1.8m centres). A well consolidated hard-core sub-base with a minimum depth of 150mm should be laid first and topped with 150mm of concrete mix with steel reinforcement. The concrete mix for the strips should meet the requirements of BS EN 206-1. Rough-sawn timber may be used for longitudinal forms. This should be placed on edge, with sideways movement prevented by metal or wooden stakes driven into the ground at 1m spacing. Where strips are constructed on slopes steeper than 1 in 30 (33mm in 1m), they must incorporate anchors to prevent them from creeping downhill. It is highly recommended that in this scenario a qualified structural/civil engineer is engaged. The finished raft/strips should be generally flat and level with provision for surface drainage.
4. Curing Concrete should be allowed to cure fully in order to achieve the desired strength. The curing process can be enhanced by keeping the fresh concrete damp for an adequate period after pouring. Concrete work in frosty conditions should be avoided unless antifreeze additives are used.

As soon as surface texturing is complete, the concrete should be covered with plastic sheeting held in place with a thin layer of sand or soil and stones along the edges. Allow sufficient time for the base to cure before siting the home. Damp-curing should be continued for at least 10 days in warm weather and 14 days in cold weather.

On exposed parks, recessed ring bolts and steel eyes should be cast into the concrete. The chassis of the home should then be anchored to the steel eyes to prevent movement in high winds. Each ground anchor and eye should be capable of resisting a 10 kN tensile load.

Is it possible to modify the structure e.g. paint the exterior, larger windows or door, add a skylight?

Anything is possible, but for different doors, windows & skylights be careful as the structure will need reinforcing; it has been manufactured a certain way! If you do get anyone else in to do the work, feel free to check with us if you aren’t sure.

If you’ve chosen CanExel cladding we wouldn’t advise painting, although it wouldn’t be impossible! If you’ve chosen real timber then you are free as a bird!

How easy is it to pull out the fitted fixtures, are there certain walls or fixtures that are not movable?

With regards to taking out walls, this can be done in certain places, always best to check with us first. As a general rule; don’t take down the middle wall (running longways down the home) as that will most likely be the supporting one.

Do you have floor plans and elevations?

We have floor plans for all of our standard models, which should display after the pictures. We can also send you full elevation plans, if for example your planning officer needs them.

What kind of power and water connections does it run on/need?

Most Sunrise Lodges run on a 32amp power supply via a blue 3 pin plug, but they can also be hardwired, whatever is easier your end.

Water can be connected by any outside supply/ from the main house, even a hose, but we wouldn’t recommend it long term or in winter! If you are more local to us in Weeley, Essex, we can arrange for our engineers to visit and quote you for the works.

How do they deal with waste water?

The easiest would be into the house mains drainage via manhole cover or similar, otherwise a cesspit/ macerator. All the brown waste and water pipes are common fittings.

We always advise to get a local LPG Gas Safe registered engineer and qualified Electrician round as they will be able to discuss all this with you and quote, as every job is different.

Do they come with legs/stabilisers?

All mobile homes come with wind down legs, but these are really just for showground use. If we are siting your Sunrise Lodge for you we’ll put it on slabs and jacks so you shouldn’t expect any movement, all the doors will open and close etc.

Depending on the ground it may ‘bed in’ over the first few months, but this is just a case of tightening the jacks underneath. The wind down legs are typically just for showground use. We can supply you with axel stands to site it yourself, however this is not the only thing needed!

What is the height of the ceilings?

Typically 6’10” would be the lowest point, and all of our lodges have internally vaulted ceilings (with externally pitched and steel pan tiled roof), giving the homes a spacious and light feel.

We hope this has helped with your questions about buying a Sunrise Lodge. But still if there’s anything you’re still unsure about, just give us a call or send a message. We’re always here for free advice